Important questions and answers (FAQ) about VIVANESS

Do I have to be a trade visitor to be able to visit VIVANESS?

Yes, VIVANESS is a pure trade fair, to which only trade visitors from the corresponding industries are admitted. The exhibition is not open to the public on any day. This enables us to secure the quality of the offer for visitors and exhibitors.

Read more about this in the section on admission requirements and proof of eligibility .

Can I bring my pet with me to VIVANESS?

At BIOFACH and VIVANESS it is not allowed to bring pets for hygienic reasons, as BIOFACH is a food fair. Guide dogs are, of course, an exception to this rule.

Are children and/or young people allowed to visit the VIVANESS?

Yes, children and young people can visit VIVANESS. Admission for children and young people is regulated in the following way:
0 to and including 12 years: Free of charge, without legitimation
13 up to and including 15 years: Reduced ticket (29 EUR) without legitimation.
Young people aged 16 and older: must register/legitimize as a trade visitor and pay the regular price.

What address shall I enter in my navigation system?

You can simply enter "Nürnberg". The dynamic traffic guidance system will guide you past all the queues to a vacant parking space. Alternatively, please use the following address:"Karl-Schönleben-Strasse, 90471 Nürnberg" or the special destination "Messe".

Where can I find parking spaces? How much do these cost? Are there disabled parking spaces?

There are enough parking spaces on-site. Our parking guidance system guides you to the vacant parking spaces; the daily charge is EUR 12 during VIVANESS. Parking spaces for disabled people are located near the entrances.

Are there pitches for caravans?

Within walking distance of the exhibition centre, there is a camp site, KNAUS Campingpark Nürnberg, at which exhibition visitors who come with a caravan can rent pitches. No caravans can be parked on the site of the exhibition centre Nuremberg itself.

Is there a shuttle service from the airport/Nuremberg Central Station to the exhibition centre?

No because you can reach the exhibition venue quickly and easily both from the Central Station and from the airport with public transport. You can find further information on this in our travel tips.

Are there lockers at the exhibition venue?

Yes, there are lockers in the entrance areas "Mitte" and "Ost". Use of these is free of charge. The coin that you have to insert to lock the lockers serves as a deposit and will be returned.

Trolleys and suitcases can also be handed in at the coat check at a charge of EUR 2 each.

Can I use WiFi at the exhibition venue?

As a visitor of VIVANESS, you are online free of charge throughout the exhibition venue.

Whom should I contact if I have lost something?

Please contact our colleagues from Security Control Unit (SCU) at T +49 9 11 86 06 70 00. They can tell you if the lost property has been turned in.

Can I buy something at VIVANESS?

No, there are no direct sales.

Is there any childcare facility at VIVANESS?

For parents who have been unable to organise childcare, NürnbergMesse offers a childcare facility in the Service Center Mitte (SCM Mitte, near Mitte entrance). The opening times are are the same as the opening times of the exhibition. Children at the age of at least 3 years are accepted. Drinks will be served. Please provide your children with enough to eat since there is no food served!

How to travel barrier-free?

Barrier-free access by public transport and rail

You can get from the main station to the exhibition centre in about 8 minutes by underground. All underground stations are at least equipped with a lift that goes directly from platform level.

• Information for subway, bus, tram
• Information for S-Bahn
  Service-Telefon VGN: T +49 9 11 2 70 75 0
• Mobility Service Centre
  Service-Telefon: T +49 18 06 51 25 12

By plane

The Albrecht Dürer Airport has had it as a major objective to enable people with disabilities to travel completely without barriers. All services at the airport at a glance:

Barrier-free travel
T +49 9 11 9 37 00
E-Mail: information@airport-nuernberg.de

Taxi station

Nuremberg has some transport services with specially equipped vehicles. For enquiries, please call Nuremberg's central taxi station directly: T +49 9 11 1 94 10

Which services provides the exhibition center?

Parking at the exhibition centre

By displaying a valid disabled parking permit, you can park for free near the entrance to our VIP car park
Overview map

Lifts

Our entire fairground is accessible. Facilities at higher levels can be easily reached via our lifts.

Operation Center: First aid and medical support, police

In our Operation Centre near the central entrance, you will find a first aid station run by the BRK (Bavarian Red Cross), police and freely accessible bathroom facilities.
In the event of an emergency at the exhibition centre, our SecurityControlUnit is available to help. Emergency number: T +49 9 11 86 06 70 00

Restrooms

Washrooms and toilets are located at the Central (Operation Centre), East and West entrances, in all service areas between the halls and at NCC East. The wheelchair-accessible sanitary facilities on the exhibition grounds are freely available.

Free wheelchair hire

You have the option of borrowing a wheelchair for your visit from BRK.

• Normal wheelchair, free on presentation of ID card
• Electric wheelchair, 1st day € 100.00, each additional day € 50.00.

Please contact the BRK at least 14 days before visit. For more short-notice enquiries, please telephone BRK directly.
E-Mail: messe@kvnuernberg-stadt.brk.de
T +49 9 11 86 06 62 09

Handover location at the exhibition centre can be agreed with BRK on a case-by-case basis.

Telephone numbers for BRK at the exhibition centre

Depending on the event, BRK will be present at the following stations:
Operation Center: T +49 9 11 86 06 61 56
NCC West: T +49 9 11 86 06 67 56
NCC Ost: T +49 9 11 86 06 69 56
Frankenhalle: T +49 9 11 86 06 63 56

Visiting with accompanying persons

If you are dependent on an accompanying person during your visit to the exhibition, he/she is entitled to free admission upon presentation of your disabled pass.

Guide dogs

Guide dogs are of course allowed.

Where can I get information about exhibitors and products?

In a digitalized world, online media is the most important source of information whilst preparing to visit a trade fair. The demand for printed catalogues has steadily decreased over the last few years. As such, and out of environmental consideration, we shall no longer publish a printed catalogue.

Under Exhibitors & Products, you can find out all about the exhibiting companies and can download the latest list of exhibitors.

How do I get an entrance ticket for VIVANESS?

Tickets sales and voucher redemption will take place online. Register in our online TicketShop to purchase your entrance ticket or redeem your voucher code in advance.

After you have successfully placed your order (confirmation message "Thank you for your order"), you will receive your e-ticket by e-mail. You can also find it in your account by clicking on "View my tickets".

In exceptional cases please contact VisitorServices directly via e-mail at besucherservice@nuernbergmesse.de: send enquiry
or via phone at T +49 9 11 86 06 96 96. In

In many countries, the international representatives of NürnbergMesse are available for ticket sales, as well as for the provision of information about visas.

Can I use the public transport in Nuremberg with my exhibition ticket?

Yes, you can use the public transport with your ticket. On your e-ticket, you can find the transport ticket which entitles you to use the Nuremberg local public transport network.

Tickets which are purchased on site at the entrance as well as vouchers do NOT include local public transportation.

Is my voucher (printed voucher or electronic voucher code) valid for one or several days?

Your voucher ticket is valid for admission for the whole trade fair.

With my entrance ticket/my voucher for VIVANESS, can I also visit BIOFACH?

Yes, your entrance ticket for VIVANESS is also valid for BIOFACH.