Important questions and answers (FAQ) about VIVANESS

The BIOFACH / VIVANESS 2021 eSPECIAL offers you the following features: You can view company and product presentations, find communication and dialogue formats such as roundtables, chats and video calls for networking with industry experts. Also an integral part of the eSPECIAL: a matchmaking tool that suggests contacts that are of interest to you. In addition, the eSPECIAL also offers you comprehensive access to knowledge transfer in the BIOFACH / VIVANESS congress with global appeal. Congress focus 2021: Shaping Transformation. Stronger. Together.

The continuous dialogue with the industry and all industry players will take place as BIOFACH / VIVANESS eSPECIAL from 17 to 19.02.2021.

The BIOFACH / VIVANESS 2021 eSPECIAL will of course be available and usable in German and English, so that the internationally networked organic and natural cosmetics community can use this platform for exchange, information and networking.

Registration takes place in two steps. As of 13.01.2021 you can buy a ticket in our TicketShop or redeem a voucher from an exhibitor and thus register as a participant. You will immediately receive a confirmation email about your registration in the TicketShop. Approximately 2 weeks before the start of the BIOFACH / VIVANESS 2021 eSPECIAL, you will receive a second, separate invitation for the so-called onboarding.

During the onboarding, you’ll register on the event platform, define your profile, and state your criteria (what you’re offering or looking for) so as to get the greatest possible advantage from the matchmaking tool. The matchmaking tool will support you during the event by suggesting the most interesting contacts for you from among the full list of participants.

The ticket for the BIOFACH / VIVANESS 2021 eSPECIAL costs 35 EUR and includes access to the online platform as well as to all presentations of the congress.

This year's BIOFACH / VIVANESS 2021 eSPECIAL is once again aimed exclusively at trade visitors from the organic food and natural cosmetics sector.

The platform will of course remain available after 19.02.2021. Only the functions of active communication will be switched off after the 24.02.2021. The platform will continue to exist as a source of information for a certain time afterwards.

During the so-called onboarding, you’ll set up your individualised participant profile on the digital platform and define your criteria for matching (what you’re offering or looking for). You yourself decide, for example, whether you want to upload a profile photo. The profile you set up will be visible on the platform to other participants for the duration of the digital event, to enable you and them to make contact. The functions of direct communication will however be deactivated after 24.02.2021, so that direct contact will no longer be possible via the platform.

As a participant on the platform, you can contact any other participant at any time. There is a variety of embedded communication tools for this purpose – send a chat message, set up a date for a video call using the integrated meeting tool, or make a direct video call.

Once onboarding has been completed. The platform will be available from that point onwards, and you can set up your personal profile, define your matching criteria, compile a personal alerts list from the programme of presentations, and start arranging meetings for the event days.

If possible, use the latest version of Google Chrome as your browser, or alternatively the latest version of Mozilla Firefox. If you use Internet Explorer, you will have to expect significant display limitations. The standard communication service of the platform is Jitsi. To make sure that this service is usable for you, you can check this in advance (in consultation with your IT department).

Yes. You need no special knowledge of dealing with digital events, and can attend the event as a participant even with little or no experience. We’ll be happy to assist you at all times if you have questions.